Cancer Treatment Centers of America

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Administrator, Systems

at Cancer Treatment Centers of America

Posted: 12/26/2018
Job Reference #: 16462

Job Description

Employment Status:
Full time
Job Function:
Information Systems
Department:
448502 Other-Tech
Shift Hours / Days:
Monday- Friday, 8:00am - 5:00pm
Hours / Pay Period:
80

Position is located in Tulsa, OK

We Fight Cancer: Care That Never Quits®

Cancer Treatment Centers of America® (CTCA®) delivers an extraordinary patient experience we call Patient Empowered Care®. We deliver state-of-the-art, high quality care through an integrative model where a team of experts puts patients at the center of their own care. Every day, you will help patients win the fight against cancer. Every day is challenging and rewarding beyond your imagination.

A Culture of Teamwork, Empowerment & Development

CTCA provides Stakeholders with exceptional support and easy access to a wide range of tools and resources they need to bring the best of themselves, every day. Our benefits, wellness, and compensation programs lead the market. We provide extensive training and career development opportunities that encourage professional and personal growth—it is a point of pride. We empower our Stakeholders to deliver the highest standard of care, which we call the Mother Standard®.

Job Summary/Purpose:

The Systems Administrator is responsible for provisioning, configuring, operating, assisting, supporting and maintaining the server infrastructure to ensure systems are secure, reliable, available, and perform optimally in accordance with Standard Operating Procedures (SOP).  This role will also be physically supporting the local network infrastructure to the extent of racking, replacing, cable management, and other various tasks up to an intermediate level.  Role will be supported by network administrators as needed.  The candidate must be able to perform in both a proactive and reactive manner.  The candidate will be proactively monitoring the server/network infrastructure as well as responding to alerts and handling tickets/requests in order to resolve issues in respect to SLAs.  This position participates in on-call rotation that requires after-hours support and may also adjust work hours to perform maintenance tasks at times least impactful to customers.

Job Responsibilities:

  • Build, administer, maintain, and support Windows based servers in a physical or virtual environment.This includes: capacity planning, disk space management, forecasting, asset management, performance management, and problem-solving. Physical support of local network infrastructure.
  • Use monitoring tools to analyze performance in order to proactively identify possible issues and resolve.Tools to also be used to understand infrastructure and to optimize network in order to increase performance
  • Work on problem and service request tickets.
  • Be an ambassador to the team in order to work with stakeholders on understanding their needs and concerns.Clearly communicate with stakeholders at a non-technical level to build confidence and trust.
  • Respond to alerts in responsible areas in order to resolve issues in a timely fashion.

Minimum Qualifications:

  • Bachelor’s Degree in Information Technology, Computer Science, or Computer Information or equivalent experience in the appropriate fields is required.
  • 3+ years server support experience required in a mid to large environment.
  • Understanding of Networking Concepts in order to support a campus environment
  • IT experience within a multi-facility healthcare organization is preferred.
  • Microsoft Certifications: MCSA
  • Microsoft Certifications: MCSE preferred.
  • 2+ years prior desktop support experience required in a mid to large environment.
  • 1+ years monitoring experience.
  • Experience troubleshooting hardware/software issues.
  • Strong knowledge and hands on experience of Microsoft Operating systems and VMWARE.
  • Strong knowledge and hands on experience with server hardware, preferably Cisco UCS and HP DL
  • Active Directory administration experience.
  • Self-motivated with ability to work with minimal direction to prioritize and execute tasks.
  • Strong interpersonal, written, and oral communication skills.
  • Understanding of system monitoring/analysis tools and SNMP/WMI – preferably Solarwinds.
  • Intermediate VBScript/PowerShell scripting knowledge preferred.
  • Understanding of Networking Fundamentals
  • Understanding of SQL services and how to perform queries 

The Best Place to Work

We call ourselves Stakeholders because we all have a stake in the care and success of every patient. Today, CTCA Stakeholders deliver healing and hope to patients fighting complex and advanced cancer in Atlanta, GA, Chicago, IL, Philadelphia, PA, Phoenix, AZ and Tulsa, OK.  Each of our hospitals earned a Best Place to Work distinction and receives numerous accreditations that celebrate our culture of clinical quality, innovation, high performance and wellness.

Beyond The Resume, What We Look For

We select people with talent—people who thrive in an environment of continuous improvement. We are creative and resourceful problem solvers. We are inventors and innovators. As a CTCA Stakeholder, you make the difference in the life of a patient.

Do you see yourself working with a passionate team in a dynamic, high growth environment?  Visit  to begin your journey.